Something happen?
Product question? Order issue? Package doing an unexpected side quest? You're in the right place.
Email zeroprojecttest@gmail.com. If you're contacting us about an existing order, include your order number so the human doesn't have to release Greenstein into the records room.
For order problems
If something arrived damaged, misprinted, or incorrect, tell us what happened and include clear photos of the item and packaging. That gives us what we need to review the problem and work with the fulfillment partner instead of beginning with seventeen emails titled “quick question.”
For the full made-to-order, delivery, damage, and return details, see Shipping & Returns.
A couple of ground rules
Please do not send payment information, card numbers, passwords, or other sensitive information by email. We do not need it, the gremlins do not need it, and Pete absolutely does not need it.
We'll review your message and follow up by email. The agents may run the Foundry, but customer issues still get human eyes.